Privacy Policy

Last updated: 14 October 2026 · גרסה בעברית

Your privacy matters to us. This policy explains what information we collect when you use the GAIN website and enrol in our programmes, how we use and store it, and what your rights are. It follows Israel's Protection of Privacy Law, 5741-1981, including Amendment 13, which came into force on 14 August 2025.

The site and the programmes are operated by AYA Labs (VAT registration number 558636189), trading as GAIN ("we", "us"), which is the controller of the information.

1. What we collect

Information you give us

When you fill in a form on the site we collect:

Full name;
Email address;
Mobile phone number (programme enrolment);
Your preferred cohort;
Your project name and anything you tell us about yourself and your experience;
Optional links you provide (Instagram, a link to your music).

A free product in the store asks only for a name and an email address.

Information collected automatically

As you browse, statistical information about your use of the site is collected (such as browser and device type, pages viewed and IP address) through analytics services, including Google Analytics and PostHog. PostHog may also record how a visit unfolds (clicks, scrolling, pages opened) to help us improve the site; anything typed into a form is hidden from these recordings.

Campaign tags. When you arrive from an advertising or campaign link, the site keeps that link's campaign tags (such as the ad's source and the campaign's name) on your device for up to 30 days. Where consent is required, this happens only after you accept. If you buy, the tags are stored with your order, so we can measure which campaigns lead to sales.

2. Why we use it

To handle your enrolment, place you in a cohort and contact you about the programme;
To provide the service, support and access to course material and the community;
To deliver a product you bought or claimed, and to send you the link to it again;
To send updates and marketing content, subject to your consent and your right to unsubscribe at any time;
To improve the site and the programmes and to analyse how they are used;
To measure which ads and campaigns lead to enrolments and sales;
To meet accounting and legal requirements.

3. Sharing with third parties

We do not sell your information. We use service providers who process information on our behalf, including:

Google - storage of enrolment details (Google Sheets / Workspace) and traffic analytics (Google Analytics);
PostHog - site analytics and visit recordings, hosted in the European Union;
Meta Platforms Ireland - the Meta Pixel, which measures visits, sign-ups and purchases that come from our ads on Facebook and Instagram. When you buy, or send one of the site's forms, our server also tells Meta about it directly: the order ID, product and amount (for a purchase), a scrambled (hashed) copy of the contact details you gave us (your email address, and your name and phone number where you gave them) and of your country, your IP address, your browser details and Meta's own cookie identifiers. In the EEA, the UK and Switzerland this happens only if you accepted cookies; elsewhere it happens for every purchase and form;
Payment providers - Grow for transactions in Israeli shekels, and Creem as merchant of record for international transactions. Card details are processed by the payment provider and are never stored by us;
Bunny.net - hosting and streaming of video and downloadable files;
Resend - sending transactional email, such as your access link;
Brevo - sending marketing email, where you have consented;
Discord - if you choose to join the community, your use is also subject to Discord's privacy policy.

Some providers operate outside Israel, so information may be processed or stored abroad, as permitted by law. We will also disclose information where required to by law or court order.

4. Cookies

The site uses cookies essential to its operation and analytics cookies (such as Google Analytics and PostHog) that help us understand how the site is used, and a marketing cookie (the Meta Pixel) that measures our ads. You can block or delete cookies through your browser settings, though blocking them may break some parts of the site.

Visitors from the EEA, the UK and Switzerland are asked before any analytics or marketing cookie loads. If you decline, the visit is still counted, without cookies and without recording, through an anonymous identifier that changes every day. You can change that choice at any time, and withdrawing is as easy as giving it:

5. Your rights

Under the Protection of Privacy Law you have the following rights:

Right of access - to see the information held about you;
Right of correction - to ask us to correct information that is wrong, incomplete, unclear or out of date;
Right of erasure - to ask for your information to be deleted, subject to retention duties imposed by law;
Unsubscribe - to withdraw your consent to marketing messages at any time.

To exercise your rights, email us at hello@gain-producers.com.

6. Security

We take reasonable measures to protect information against unauthorised access, use or disclosure. No system is completely immune, however, and we cannot guarantee absolute security.

7. How long we keep it

We keep information for as long as it is needed for the purposes it was collected for, to provide the service, or as required by law (including accounting record-keeping duties), and then delete or anonymise it.

8. Minors

Our programmes are intended mainly for adults. If you are under 18, you should register and give information only with the permission of a parent or guardian.

9. Changes to this policy

We may update this policy from time to time. The updated version will be published on this page alongside its date. Continuing to use the site after an update means you accept the updated version.

10. Contact

For questions about privacy or this policy, contact AYA Labs (trading as GAIN) at hello@gain-producers.com.

This document is a plain-language summary and is not legal advice. This English translation is provided for convenience; in any conflict, the Hebrew version prevails, and in any case the Protection of Privacy Law, 5741-1981 and its regulations govern.